Privacy Policy for AI Redpoint

This Privacy Policy describes how AI Redpoint, LLC (“AI Redpoint,” “we,” “us,” or “our”) collects, uses, and shares information when you visit or use our website at www.airedpoint.com (the “Site”), subscribe to our content, or interact with our services.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information in three main ways:

a. Information you provide directly

You may choose to provide us with personal information, including:

• Contact details – such as your name, email address, company name, job title, and phone number.
• Message content – information you share in free-text fields (e.g., when you request a consultation, ask a question, or complete a contact form).
• Newsletter / resource sign-ups – your email address and any related preferences when you subscribe to receive updates or resources from us.

b. Information collected automatically

When you visit the Site, we may automatically collect certain information, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages you visit, time and date of your visit, and how you interact with the Site
• Referring URL (how you arrived at the Site)

This information is typically collected using cookies, pixels, and similar tracking technologies (see Section 5).

c. Information from third-party tools

We may receive information from third-party service providers we use in connection with the Site and our services, such as:

• Scheduling tools (e.g., Calendly) – information you provide when you schedule a consultation, including your name, email, and chosen meeting time.
• Email marketing platforms – information about your interaction with our emails (e.g., opens, clicks).
• Analytics providers – aggregated or pseudonymized usage data that helps us understand how our Site is used.

These third parties have their own privacy policies that govern their use of your information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the Site – including monitoring usage and troubleshooting issues.
• To respond to inquiries and requests – such as when you request a consultation, ask a question, or contact us through the Site.
• To provide services and manage relationships – including planning and delivering consulting, training, and related services.
• To send you communications – such as newsletters, resources, updates, or information about services we believe may be relevant to you (you can opt out at any time).
• To improve our offerings – by analyzing usage patterns and feedback to refine our content, services, and user experience.
• To comply with legal obligations – and to protect our rights, safety, or property, and that of our users and third parties.

3. Legal Bases for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal information include:

• Contractual necessity – to provide services or respond to your requests.
• Legitimate interests – such as improving our services, marketing to business contacts, and securing the Site, where those interests are not overridden by your rights.
• Consent – for certain marketing communications or cookie usage, where required by law. You may withdraw consent at any time.

4. How We Share Your Information

We do not sell your personal information.

We may share information with:

• Service providers and vendors – such as website hosting providers, email service providers, analytics platforms, scheduling tools, customer relationship management (CRM) systems, and other tools we use to operate and improve the Site and our services.
• Professional advisors – such as attorneys, accountants, or consultants, as reasonably necessary.
• Authorities or third parties – where required by law, to comply with legal obligations, or to protect our rights, property, or safety, or that of others.
• Business transferees – in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

All such third parties are only allowed to use your information for the specific services they provide to us, in accordance with applicable privacy laws.

5. Cookies and Similar Technologies

We may use cookies and similar technologies on the Site to:

• Remember your preferences
• Understand how the Site is used
• Improve performance and user experience
• Support certain features or integrations (e.g., embedded scheduling tools or forms)

You can typically configure your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of the Site may not function properly.

Where required by law, we will request your consent before placing certain cookies.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Site and our services
• Fulfill the purposes described in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

The specific retention period may vary depending on the type of data and context of collection. When we no longer need your information, we will delete it or anonymize it.

7. Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

The Site is operated from the United States. If you access the Site from outside the U.S., your information may be transferred to and processed in the United States or other countries, which may have different data protection laws than your country of residence.

Where required by law, we will implement appropriate safeguards to protect personal information subject to such transfers.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Access – to request a copy of the personal information we hold about you.
• Correction – to request that we correct inaccurate or incomplete information.
• Deletion – to request that we delete your personal information, subject to certain exceptions.
• Restriction – to request that we limit how we process your information in certain circumstances.
• Objection – to object to certain types of processing, including direct marketing.
• Portability – to request a copy of your information in a structured, commonly used format where technically feasible.

You can also opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

To exercise any of these rights, please contact us using the information in Section 13. We may need to verify your identity before fulfilling your request.

Residents of certain jurisdictions (such as the EEA, UK, or California) may also have the right to lodge a complaint with their local data protection authority.

10. Third-Party Websites and Services

The Site may contain links to third-party websites or services (for example, scheduling tools, social media, or external resources). We are not responsible for the privacy practices or content of those third parties.

We encourage you to review the privacy policies of any third-party sites or services you visit or use.

11. Children’s Privacy

The Site and our services are intended for business and professional audiences and are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, contact us.

AI Redpoint, LLC
3518 Fremont Ave N #375, Seattle, WA, 98103
phillip@airedpoint.com